Who we are
Solid Teak Furniture.
Address: Jl. Puntodewo no.1 Brontowiryan, RT 09 RW 01, Ngabeyan, Kartasura, Kota Surakarta, Jawa Tengah 57165, Indonesia.
Phone: 0812-3399-5518
Email: sales@solidteakfurniture.com
Information we collect
- Contact details you provide: name, phone/WhatsApp, email, company (if provided).
- Project details: property/venue type, scope (rooms/areas), timeline, location.
- Technical data from our site and ads (cookies, pixels, device and usage data).
How we use your information
- Send our catalog and a price estimate/quote.
- Communicate about your project, order and delivery.
- Improve our products, website and advertising.
- If you choose, send updates about collections and services (you can opt out anytime).
Legal basis
We process your data based on your consent and our legitimate interests in responding to your inquiry and operating the business.
Sharing
We use service providers to run our business (e.g., Meta platforms including WhatsApp, email/SMS and cloud providers, analytics, logistics/fulfilment). We share data only as needed to provide services or where required by law.
International transfers
Your data may be processed outside your country. We take reasonable steps to protect it.
Retention
We keep lead/project information for up to 24 months (or longer if required by law) or until you ask us to delete it.
Your rights
You can request access, correction or deletion of your data, or withdraw consent at any time. Contact us at sales@solidteakfurniture.com or 0812-3399-5518.
Security
We use reasonable technical and organisational measures to protect your information.
Cookies & tracking
We use cookies/pixels for site functionality, analytics and to improve ad relevance. You can control cookies in your browser settings.
Updates
We may update this policy as needed. Last updated: 20 August 2025.
Contact
Solid Teak Furniture · sales@solidteakfurniture.com | 0812-3399-5518